Sales and Marketing

In brief? We offer sales and marketing for luxury hotels.

Not so fast - our properties are known for their unique character, charm and location. A full island to discover, a tree-top paradise, a destination spa unlike others... ours is a portfolio that takes time to get to know.

With crazy needs comes attentive solutions
& we're always ready

Ask our clients to choose package "A, B or C"? We think not.

Our size allows us to react immediately - whether in a crisis or a fit of ingenuity. Oh, and we've got stamina, too.

We've worked on site at many hotels within our portfolio - in all sorts of roles - so we know the advantages found in intimate knowledge.

Allow us to position your business, where it really belongs; promote your business, to those dying to visit; generate more business, because champagne toasts are good for you. 

How we do it

We take on your brand

How about that? We don't drop you into our portfolio - we take on your brand values and identity. We're chameleons, really. Extend your sales force - and then some - without anyone knowing otherwise.

We've been there, done that. Our past experience includes time spent managing front offices, fixing ruined reservations systems and working on the other side - as tour operators. And plenty of hotel sales and marketing notches in our belts, too. We know well the million problems we'll never create - but you might never notice the little things we do without being asked.

Exclusive's inclusives Oh, oodles of goodies.

  • Our experience in every angle of the tourism industry
  • Multiple languages
  • International background and market savvy
  • Immediate awareness of various cultures
  • South African based
  • Smooth sailing from here to there


The full package. We've got tourism industry experience from all angles.

We know travel from all sides and can counsel you, the hotelier, on how best to keep everyone happy - your reservations staff, guests, travel agents and tour operators - and your bottom line even happier.

Why you'll love it

We're a small company. This doesn't just make us better consultants. And it's not just our superior personal contact. Our real strength is having walked in the shoes of everyone else you need to keep happy. Are you picturing the before and after? Oh, go on....

And you'll really love how quickly we answer your email.

How we can help you

Beyond your luxury hotel's sales and marketing needs - you might have other head aches.

  • Learn how to fully outsource your luxury hotel central reservations - and never look back.
  • Stake your claim online with our luxury hotel internet marketing services.
  • Get all the help you need with our consultancy services - included at no extra charge.


Get in touch now or learn more about our unique take on luxury hotel marketing and tell us your needs so that we can tailor a solution for you.

Request a Proposal

Case Studies

Want to learn more about how we do it? We invite you to browse through our selected list of case studies to learn more.

View Case Studies

What People Say

“Melanie – the compliment is meant for you and your team… thank you for the great job you are doing… we hear compliments about your efficiency very often, but not always enough time to pass them on! Thank you!“

Astrid Oberhummer,
Owner and Managing Director of Lobster Experience

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