“I wanted to take a moment and convey my sincere thanks, not only for the great job that you do for Fregate Island , but also for the help and support that you have shown me."
 
Ian Barbour,
Former General Manager, Frégate Island Private

“This is a record, our highest occupancy ever! Well done and thank you so very much, you guys have a magic touch."
 
Christine Hall,
Owner of Botsebotse Luxury Retreat

“Melanie is one of the most reliable and trustworthy, hardworking and professional persons I have ever worked with! Brilliant collaboration, nothing is ever too much! A precious gem!”
 
Marc Aeberhard,
Owner, Luxury Hotel & Spa Management Ltd.

"I have always known Melanie as a very enthusiastic, motivated and friendly personality. She is very professional and it is always a pleasure for me, dealing with her. I look forward to future ventures with her and wish her the very best at all times."
 
Carola Von Maltzahn,
Managing Director, Carola von Maltzahn luxury. lifestyle. live it.

"Melanie is both professional and personable. She is organised, systematic, careful and knows how to view and maximise the big picture whilst still giving due attention to detail. I wholeheartedly recommend her to all her prospective clients."
 
Antony Last,
Director at Fixed Accounting

“I love Melanie Floor of Exclusive Serenity. So few people in the travel industry know what 5 star really means."
 
Mona Farrugia,
Food and travel writer from planetmona

“A very, very big thank you to Melanie, Chrissi and Exclusive Serenity for the fabulous opportunity to work together. We all look forward to working with you in the future. Thank you for sharing the exquisite properties you represent."
 
Sharon,
Uwe Koetter Jewellers

“Melanie – the compliment is meant for you and your team… thank you for the great job you are doing… we hear compliments about your efficiency very often, but not always enough time to pass them on! Thank you!!”
 
Astrid Oberhummer,
Owner and Managing Director of Lobster Experience

“We met Exclusive Serenity and Melanie Floor about 2 years ago after talking several times on the phone. The professionalism and straight forward way of doing business reminded me of being German and it is a joy to see the efficiency and mindset of Melanie. There is nothing more important than service, service, service and this is what she stands for."
 
Barbara Lenhard,
Publisher Opulent Living Magazine

“Just a quick note to thank you for a fabulous evening at Ellerman House, it was such fun and the cherry on the top were the divine take-home gifts.”
 
Lindsay Quail,
Computravel

“Dear Ladies, Thank you for an inspiring and relaxing evening last night. One can never visit properties enough… there is always something new to wonder about and experience. Extra thanks for the beautiful gift of the gown and sand from Fregate Island…. I’m going to sprinkle this on my bed and dream sweet dreams!”
 
Sharon Byrne,
Trans Africa Safaris

“Thank you for such an awesome function last night. Informative and breath-taking presentation, best venue, and excellent snacks and wine, and great ambience."
 
Chrissa Karanastasis,
Sandown Travel / Cruise Corner

Contact Exclusive Serenity