Exclusive Serenity is a premium representation company based in Cape Town, specialising in Sales & Marketing and Public Relations for luxury hotels and resorts.
Founded in 2004, Exclusive Serenity has established itself as a dedicated representation company on the South African market who positions luxury hotels & resorts and specializes in 5-Star Niche Marketing.
Our dynamic team acts as an extended arm for the hotels’ own sales and marketing department, extending the reach and effectiveness of the in-house department.
Exclusive Serenity identifies the trends of the highly competitive travel industry and reacts respectively with in-depth knowledge, expertise and stamina. We facilitate effective Sales, Marketing and Public Relations strategies through a client-specific concept together with targeted actions to increase business and brand awareness for our clients.
We are very selective about the brands we take on and choose the properties we represent according to the high standards we provide. Exclusive Serenity is a full service agency offering a comprehensive range of services according to our clients' needs and requirements.
At Exclusive Serenity, we take on a brand and live it to ensure consistency throughout the sales process. For our clients, we go the extra mile - with commitment and integrity.